My guarantee
ABPLAN guarantees satisfaction. Fullstop.
- Meet me for a 2-hour consultation aimed at defining your needs. This meeting is free.
- I will provide a written proposal in which I define the outcomes you seek.
- I will provide an overview of how your situation could be addressed and send a proposal to you. We will meet again and ensure that there is clear consensus on the outcomes. Together we will calculate the value of these outcomes.
The following applies to a long-term engagement:
- Test my work with a 6-hour workshop.
- You are entitled to walk out - without any obligation - should you not be totally satisfied after this workshop with the first results of my first consultancy process and with my first report.
- If you are satisfied, the formal project agreement is to be seen through to the end.
- As the project pogresses, I will each month develop with your inputs, very precise turnaround elements based on further insights we both gained in the preceding 30 days.
Your commitment and follow-through
I need your full personal commitment to proceed and require a positive and energetic follow-through. You need to deliver your end of the bargain. (See the ideal client.) Should you decide to continue we both commit to a full project as per my turnaround proposal and the agreed project fee.
Focus on outcomes
We work on a results-oriented basis. Together we assess each month what has been achieved and plan what needs to be achieved in the next month.
My guarantee is simple. I strive to satisfy totally and with your support and committed action, deliver results.
To repeat, you can terminate the project after the first workshop. There will be no invoice.
I would suggest that you next go to ...planning.
Last modified: 08-06-2010
